facebook twitter instagram linkedin google youtube vimeo tumblr yelp rss email podcast phone blog external search brokercheck brokercheck Play Pause
The Basic Duties of an ERISA Retirement Plan Fiduciary Thumbnail

The Basic Duties of an ERISA Retirement Plan Fiduciary

Company 401ks

Offering a qualified retirement plan comes with a good deal of responsibility—personal responsibility—that plan sponsors and advisors must follow to avoid lawsuits or regulatory sanctions. This article will help you understand the basic duties of a retirement plan fiduciary, as outlined by ERISA.

What is a 401(k) plan fiduciary?

Employer-sponsored retirement plans, such as 401(k) plans, are governed by the Employee Retirement Income Security Act of 1974 (ERISA) and are primarily enforced by the U.S. Department of Labor (DOL). ERISA aims to promote the interests of a retirement plan’s participants and beneficiaries by establishing fiduciary standards of conduct, responsibility, and obligations.

Under ERISA, fiduciaries have several duties, not the least of which is to act solely in the interest of plan participants and their beneficiaries, with the exclusive purpose of providing benefits to them. Failure to do so can put both the employer and its fiduciaries in serious legal jeopardy; therefore, it is critical that all parties understand their duties.

You can become a fiduciary under ERISA either by functioning or being named as one in the plan document.¹ Both types of fiduciaries are held to ERISA’s standards of conduct.

Named fiduciary—A named fiduciary is designated in the plan document by name or title to have the authority to control and manage the operation and administration of the plan. The named fiduciary is often the employer or organization offering the plan—the plan sponsor—and, unless noted otherwise in the plan document, the plan sponsor will also be the plan administrator.

Functional fiduciary—If you exercise discretionary authority over plan management, administration, or assets, or you render investment advice for a fee with respect to the assets of the plan, you're functioning as a plan fiduciary, even if you're not specifically named as a fiduciary in the plan document. Functional fiduciaries could include your plan’s service providers in certain situations.² 

The consequences of a breach of ERISA fiduciary duty 

The duties outlined under ERISA are basic fiduciary guidelines that must be followed by law. Failure to comply with these duties can result in:

  • Removal from your fiduciary role
  • Personal liability for plan losses
  • Possible civil penalties and, in certain circumstances, criminal prosecution, fines, and imprisonment 

The duties of an ERISA plan fiduciary

Many plan fiduciaries that have inadvertently breached their duty find they’ve done so because they didn't have the right information or support. Because that isn't an acceptable excuse, it's vital that all plan fiduciaries understand—and are capable of—fulfilling their roles as a fiduciary.

ERISA’s fiduciary duties must be adhered to, including:

  • Duty to act for the exclusive purpose of providing benefits and paying the reasonable expenses of the retirement plan: Fiduciaries must act solely in the interest of participants and beneficiaries.
  • Duty to be a prudent expert (the prudent man rule): Fiduciaries must be more than well intentioned; they must perform their duties with care, skill, prudence, and diligence in each area in which they make decisions for the plan. The duty of prudence is generally satisfied if the fiduciaries, at the time a decision is made, consider those facts and circumstances that are relevant to the particular decision and act accordingly.
  • Duty to monitor: The fiduciary is under continuing duty to monitor the performance of all service providers and investment options.
  • Duty to disclose: The plan administrator is responsible for providing employees with various disclosures, such as a summary plan description, quarterly benefit statement, investment information, and ERISA Section 404a-5 notifications.
  • Duty to act in accordance with the retirement plan document: Fiduciaries must strictly follow the terms of the documents governing the plan, unless they're inconsistent with ERISA.
  • Duty to avoid engaging in prohibited transactions: Fiduciaries must avoid causing the plan to engage in transactions with parties in interest and must also avoid transactions that involve self-dealing or conflicts of interest, unless an exemption applies.
  • Duty to diversify retirement plan investments: A fiduciary responsible for investment selection has a general duty to diversify the plan’s investments to minimize the risk of large losses, unless under the circumstances it's clearly prudent not to do so. For participant-directed plans, such as 401(k) plans, this duty generally doesn't apply to the investments that are directed by the participant, although to comply with ERISA Section 404(c), the plan sponsor must still offer employees a broad range of investment alternatives. 

For more information, please visit the U.S. Department of Labor’s dedicated fiduciary website

 1 ERISA, Section 3(21). 2 Generally, service providers, such as attorneys, accountants and consultants, performing their usual professional functions are not considered fiduciaries.

content of this document is for general information only and is believed to be accurate and reliable as of the posting date, but may be subject to change. John Hancock and its representatives do not provide investment, tax, or legal advice. Please consult your own independent advisor as to any investment, tax, or legal statements made herein. 

© 2019–2020 John Hancock. All rights reserved.

10/19-40495  MGR091919499829

John Hancock Retirement Plan Services, LLC, 200 Berkeley Street, Boston, MA 02116 

John Hancock Retirement Plan Services, LLC offers administrative or recordkeeping services to sponsors and administrators of retirement plans. John Hancock Trust Company LLC provides trust and custodial services to such plans.

Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in New York), and John Hancock Life Insurance Company of New York, Valhalla, New York. Product features and availability may differ by state.

John Hancock Retirement Plan Services, LLC, John Hancock Life Insurance Company (U.S.A.), and John Hancock Life Insurance Company of New York each make available a platform of investment alternatives to sponsors or administrators of retirement plans without regard to the individualized needs of any plan. Unless otherwise specifically stated in writing, each such company does not, and is not undertaking to, provide impartial investment advice or give advice in a fiduciary capacity.

Both John Hancock Life Insurance Company (U.S.A.) and John Hancock Life Insurance Company of New York do business under certain instances using the John Hancock name.

JH Enterprise is a registered trademark of John Hancock Life Insurance Company (U.S.A.).

JH Signature is a trademark of John Hancock Life Insurance Company (U.S.A.) and is used under license by John Hancock Life Insurance Company of New York.


© 2019–2020 John Hancock. All rights reserved.

MGTS-P40226-GE 10/19-40226

Schedule a Meeting